Privacy Policy
Effective Date: September 23, 2024
BIG Click Energy, Inc. ("we", "us", or "our") operates the website 21Days.com ("the Site"). This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit the Site, purchase products, participate in courses, or engage with any other services provided by us. By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
a. Personal Information
We collect personal information you provide directly to us, including:
Email Address: When you sign up for our newsletter, participate in challenges, or register for a course.
Payment Information: When you make a purchase, payment processing (including credit card information) is handled by third-party services (e.g., Stripe). We do not store payment information ourselves.
b. Automatically Collected Information
When you visit the Site, we automatically collect information about your device and usage patterns using tracking technologies like cookies, including:
Usage Data: Your interactions with the Site (e.g., pages visited, time spent).
Device Information: Your IP address, browser type, and operating system.
Tracking Technologies: We use cookies and similar technologies (like the Facebook pixel and Google Analytics) to collect data for user experience improvements and marketing purposes.
c. Information from Third Parties
We may receive information about you from third-party services that we use to run our business, including Google Analytics, Facebook/Instagram Ads, Beehiiv (for our newsletter), and Squarespace (for the Site’s infrastructure).
2. How We Use Your Information
We may use the information we collect for the following purposes:
To provide services: Including course access, newsletter delivery, and community interactions.
To process payments: Through third-party platforms like Stripe for ecommerce transactions.
To communicate with you: We may use your email to send you updates, newsletters, and promotional offers.
To analyze and improve our services: Using tools like Google Analytics and Facebook Pixel to understand user behavior and enhance our marketing and website performance.
To comply with legal obligations: We may use your information to comply with applicable laws, regulations, and requests from regulatory authorities.
3. Sharing Your Information
We do not sell or share your personal information with third parties for their own marketing purposes. However, we may share your information under the following circumstances:
Service Providers: We may share data with third-party providers (e.g., Stripe, Beehiiv, Google Analytics, Facebook, Instagram, Squarespace) that assist us in running our business operations (e.g., processing payments, delivering newsletters, and analyzing traffic).
Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by government authorities.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enhance user experience: Cookies help remember your preferences, and track site performance.
Analytics and marketing: We use cookies and tracking pixels from services like Google Analytics and Facebook Ads to analyze user behavior and run targeted ad campaigns.
You can manage your cookie preferences or opt-out of certain types of tracking by adjusting your browser settings or through tools provided by Google and Facebook.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. For example:
Email Addresses: Retained for as long as you are subscribed to the newsletter or participating in a course.
Payment Information: Stored by Stripe for transaction processing and legal compliance, but we do not store this data ourselves.
6. Security of Your Information
We follow best practices provided by our third-party platforms (Squarespace, Beehiiv, Stripe) to protect your personal information. These platforms use encryption and secure servers to safeguard your data.
However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
a. GDPR (For EU Users)
If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR), including:
Right to Access: You can request copies of your personal data.
Right to Rectify: You can ask us to correct or update any inaccurate or incomplete information.
Right to Erasure: You can request that we delete your personal data under certain circumstances.
Right to Object: You can object to certain data processing activities, such as marketing.
To exercise these rights, please contact us at hello@21days.com.
b. CCPA (For California Users)
Under the California Consumer Privacy Act (CCPA), if you are a resident of California, you have rights including:
Right to Know: You can request to know what personal information we collect, how it’s used, and shared.
Right to Delete: You can request the deletion of your personal data.
Right to Opt-Out: You can opt-out of the sale of your personal information (though we do not sell your data).
To make a request under the CCPA, contact us at hello@21days.com.
8. Third-Party Links
Our Site may contain links to third-party websites or services, such as payment processors and social media platforms. This Privacy Policy applies solely to information collected on 21Days.com, and we are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our services are not directed to children under 18, and we do not knowingly collect personal information from individuals under the age of 18. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the new Privacy Policy on this page, with the "Effective Date" updated accordingly.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
BIG Click Energy, Inc.
hello@21days.com
6211 S Highland Dr #4021
Holladay UT 84121